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How do I customize the the invite email to participants?
How do I customize the the invite email to participants?

Edit the copy and image in the email invitation

Vicky Carmichael avatar
Written by Vicky Carmichael
Updated over a week ago

When you manually invite participants, they will be sent an email with their access link. You can customize this by adding your own banner and some custom text.

To do this, head to the admin pane, click on the Settings tab, scroll down to the Emails section and click Edit:

Email settings section in admin pane

Enter your custom text in the Invitation message field. Line breaks and formatting are not supported β€” your message should be just a single paragraph. You can also upload a custom banner by dragging and dropping or browsing for a file via the Invitation email banner field.

Below is an example of what the invite email looks like with a custom invitation message added (the text outlined in red).

Example of an invitation email to a Demo hub


Questions? Search our documentation, email support@vi.to or chat to us in-app.

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