Vito allows you to sell access to your hub via the public page, powered by Stripe. However, if you've already sold access using Tito or a different ticketing tool (or you simply want to send out invites by email), you can add participants manually.

Please note that adding a participant will give them instant access to the hub, so you should only issue invites to people who have already paid or who you wish to grant access for free.

Manually adding participants can be done individually or in bulk. In either case, you'll need to head to the Backstage area of your hub.

Zoomed in screenshot of Admin bar inside a Vito hub, with the Backstage button outlined.

Adding a participant individually

  • Once you're backstage, click on the Access dropdown in the menu and then on Participants to see a list of all existing hub participants.

  • Click to invite a participant and then fill in the form. The only required field is email address, but filling in the salutation field will personalize the email (e.g. Hi Vicky instead of Hi there).

  • Click to send the invitation. The recipient will be sent an instant access link to your hub. (See this article for instructions to customize the invite text).

Adding participants in bulk

  • Once you're backstage, click on the Access dropdown in the menu and then on Participants to see a list of all existing hub participants.

  • Click on the Import button and select whether you'd like to upload a CSV file or paste in the data. Either method will provide you with some sample data to show you the correct format. You can also download a template CSV if you wish.

  • Drop in your CSV file or click to browse (or paste your data in if you selected this option), and click Next.

  • You'll be shown a preview table of the data so that you can check it over before sending the invites. Please note that duplicate email addresses will be skipped over. When you're ready, click next.

  • Finally, you'll be shown a sample email with a message letting you know how many recipients it will be sent to. Click to confirm and send emails when you're ready. (See this article for instructions to customize the invite text).

Watch the video below to see this process in action:

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