✨ This feature is currently in beta.

Vito offers simple registration through its Stripe-powered checkout, but for more complex setups you may prefer to use Tito's dedicated registration platform.

This process can either be manual or automatic, and this help article explains the automatic method, which utilizes Tito's webhooks.

Once you connect Tito and Vito, whenever someone places an order in Tito, they will be sent an automatic invitation link to access your Vito hub. The way it works is that Vito listens out for an endpoint that is triggered whenever someone completes a ticket in Tito.

💡 Tip: as the integration sends out immediate access links to participants, make sure you're happy with the hub setup first.

Head to the Settings tab in the admin pane, scroll down to Integrations and click Manage. The instructions are laid out on-screen and consist of:

This is a beta feature at the moment and, as such, is subject to some limitations. If any of the following points are a concern, you may prefer to import participants manually instead:

With Tito, it’s possible to buy more than one ticket and assign them to the same email address. If that happens, it will result in only one hub invitation email being sent. After the first invitation, subsequent webhooks will be marked as duplicates.

If a ticket is reassigned to someone else on Tito, the original invitation on Vito is not withdrawn, meaning both people would end up with an invitation. You can however manually restrict or ban hub members within Vito.

If a ticket is voided or cancelled on Tito, the invitation on Vito is not withdrawn.

Webhooks are sent to Vito whether the Tito event is in test mode or not. If someone registers a test ticket they will be sent a real invite from Vito.

As people register via Tito webhooks, they will be added as a participant the admin pane. See this article for how to view participants and orders and filter by source.

Questions? Search our documentation, email support@vi.to or chat to us in-app.